Refund policy
Return & Refund Policy
Last updated: November 29, 2025
Thank you for shopping with Arty Swag!
Each product is made to order and printed especially for you. Because of this, we do not accept returns or exchanges for buyer’s remorse, wrong size, or change of mind. However, we want you to love your order — so if there’s an issue, we’ll make it right.
All Sales Are Final
Since our items are custom printed on demand, we cannot accept returns or exchanges for:
- Incorrect size ordered
- Change of mind
- Color or design preference
Please review the size guide and product details on listings carefully before placing your order.
Damaged, Defective, or Incorrect Items
If your item arrives damaged, defective, or incorrect, please contact us within 15 days of delivery at info@allysonjthomasart.com
Include the following details so we can assist you quickly:
- Your order number
- A description of the issue
- Photos clearly showing the problem
Once verified, we’ll arrange for a replacement at no extra cost.
Lost or Missing Packages
If your package doesn’t arrive within the expected delivery timeframe, please reach out to us at info@allysonjthomasart.com
We’ll work with our print provider to investigate and, if necessary, send a replacement.
Contact Us
If you have any questions or concerns about your order, please contact us:
Arty Swag
📧 Email: info@allysonjthomasart.com
📦 Subject line: Order Issue – [Order Number]
Helpful Tips
To ensure a smooth experience:
- Double-check your shipping address before checkout.
- Review the size chart on product listings before ordering apparel.
- Contact us as soon as possible if you have any issues with your order.